Reviews

I was due for a transmission flush at 50,000 miles, due to my work and not having anytime off to schedule. I got an e-mail to set up a time for Service. The 3:00pm appointment was set. It was very hard to understand the call representative, he was foreign and didn't speak clearly. We saw that report and how it was written, I didn't have transmission issues, just needed the fluid changed. we all saw the report when I arrived. I got great service and the technician made a video and showed me the contents of the transmission oil color. It was due and finished in good time. Please make note to have a technician or Service person take the calls so I can get it set up. He had me call 4 different telephone numbers. Thank you.

I had car issues as I embarked on a 5 hr drive and stopped in. They fit me in and fixed my car within 2 hrs so I could get back on thr road. They were excellent!

Amazing as always

Fast and good service.

I appreciated being able to wait on site for my vehicle. Everyone was courteous and friendly. The new Renovations are done and the dealership is clean and comfortable I was there for an oil change, but they checked the whole car over at the same time.

They did a outstanding job to get the parts to repair my Ac !!

Fixed my issue fast with little downtime. Sent videos of progress and kept me in the loop the whole time. Everyone i interacted with was kind and helpful.

Got me in quickly, diagnosed problem quickly. Completed service in timely manner.

It started off badly, as the booking team added me in for the next morning, but they were already slammed. When i got there the heavy lift I was told was being used for the next 2 hours. I had gotten a ride home instead of getting a loaner, so was without transportation. I called repeatedly thru the day for an update but never got anything concrete. Finally on day 2, they looked at my truck and sorted out the issues, so that part was good.

On Monday August 10th I scheduled appointment for an oil change for Friday at 7:30AM. I was called on Tuesday to say no one was available on Friday at 7:30 and would have to reschedule. I explained that dues to my employment I needed to get in and out and was given a time of Thursday at 3:00PM. I arrived at 2:56PM for a 3:00PM oil change. I finally get checked in and go to the waiting room. The vehicle does not get pulled into the service bay until 3:35PM when I came out and was going to leave. I arrive back at the service desk at 4:10PM and the keys and paper work are sitting on your desk and my vehicle is waiting outside. The other service advisor Jon assisted with my paperwork and now its 4:15PM which is 75 minutes for a simple service. Not a good experience.